DMS Marquage Codage is a recognized leader in industrial marking and identification solutions, offering a comprehensive range of products and services tailored to the manufacturing, food, pharmaceutical, and many other industries.
Thanks to its technical expertise and human-centered approach, the company supports its customers in optimizing their operations while maintaining the highest standards of quality and innovation.
The team is looking to welcome a Field Service Technician, who will play a central role between customers, suppliers, and internal teams.
Your Mission
Under the supervision of the President, you will be responsible for providing technical support on site and in the workshop, installing, repairing, and maintaining our products. You will also be called upon to participate in business development by identifying opportunities during your interventions.
Main Responsibilities
Technical Service
- Work closely with our customer service team to ensure customer satisfaction.
- Prepare new systems for sale.
- Provide on-site and workshop technical support to our customers.
- Install, repair, and maintain our products.
- Diagnose technical problems and propose effective solutions.
- Train customers on the proper use of our products.
- Document and report all activities and interventions carried out at customer sites.
- Maintain an adequate inventory of spare parts and tools necessary for on-site interventions.
Desired Profile
Skills and Experience
- Degree in mechanical systems, electrical systems, or a related field.
- Minimum 3 years of experience in the assembly, installation, and maintenance of industrial equipment.
- Knowledge of electrical, mechanical, pneumatic, and hydraulic circuits.
- Bilingual in French and English (spoken and written).
- Intermediate proficiency with the MS Office Suite (Word, Excel, Outlook).
- Valid driver's license and passport.
- Ability to travel up to 50% of the time (road and air) and adapt to a flexible work schedule.
- Good physical condition to perform assembly and maintenance tasks.
- Experience in automation or industrial machinery is an asset.
Personal Qualities
- Independence, resourcefulness, and thoroughness.
- Excellent time management and prioritization skills.
- Strong ability to adapt, concentrate, and learn.
- Self-control, sociability, and team spirit.
- Initiative, good judgment, and attention to confidentiality.
- Passion, commitment, and ability to influence.
What DMS Marquage Codage Offers
- Permanent, full-time position.
- A competitive salary commensurate with your skills and experience.
- Group insurance.
- Participation in a voluntary retirement savings plan.
- A comprehensive integration training program through the DMS Academy.
- Provision of all necessary tools: laptop, toolbox, boots, and corporate clothing.
- A dynamic, respectful, and collaborative work environment.
- Opportunities for career advancement and professional development.
- A motivated, caring, and passionate team.
Are you hands-on, curious, and customer-oriented? Do you enjoy being active, solving technical problems, and building strong relationships? This position is for you!
Send your application to info@dmsmarquage.com.
