• Our partnership really begins after installation

  • Our partnership comes into its own as soon as your marking equipment is installed on your floor. Whether you need a simple phone question answered, an on‑site repair performed, or training for your team, you can count on the availability and expertise of our qualified technicians.

  • Our mission is to guarantee the continuity of your production and ensure that your operations are not affected by unforeseen events.

Proactive technical support

  • Proactive management of consumables

    We anticipate your need for ink, solvents, and other consumables to avoid stock shortages. You focus on your production, we take care of the rest.

  • Optimization of your inventories

    We help you plan your inventories of parts and consumables. This allows you to optimize your budget while ensuring greater team autonomy.

  • Rapid response, directly at your plant

    Wherever you are in Quebec, Ontario, or the Maritimes, our technicians are on the road to provide fast service directly at your plant.

Have an emergency? Here’s how to get help fast.

  • For a diagnosis

    Prepare the essentials for a quick diagnosis

    For an accurate diagnosis, please have the following information on hand:

    • The equipment model
    • The serial number
    • The error code displayed
    • The circumstances of the breakdown
    • Any other relevant details
  • For immediate assistance

    Contact an expert directly

    Call our technical support line for immediate assistance. The phone is the fastest way to resolve an emergency.

    Phone: 450‑646‑2675, ext. 229

  • For all other technical services

    Contact a technician

    Use the following email address for non‑urgent requests or fill out the contact form.

    Email: technicien@dmsmarquage.com

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