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Shipping and return policy

Shipping policy

DMS Marking & Coding is committed to shipping your order within the next 24 hours, depending on the product availability in stock, and an order confirmation will be sent out by e-mail the moment your item is shipped. Expect a delivery timeframe of 1-4 business days for most Canadian and American regions, and a timeframe of 5-10 business days for more distant areas. If you do not receive your order in this timeframe, please contact our customer service department. Please note that we do not ship over the weekend.

Return policy

DMS Marking & Coding is committed to delivering high-quality products. If your goods are damaged during transport, please contact our customer service department upon receipt of your order. Any item that does not meet your expectations may be returned within 10 days to DMS Marking & Coding, at your own expenses. You must contact our customer service department to receive a return authorization number. Please note that the parts must not have been used and must be returned in the original packaging in order to be reimbursed. Any unauthorized return will be sent back to the sender.

No return or reimbursement will be accepted after 10 days following the receipt of goods.

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